Dealing with Deductions

As you sort the day's mail, you see the invoice and check you have been waiting for, but your excitement evaporates when you realize that the amount paid doesn't match the amount invoiced. Your customer has given himself a discount, taken a deduction, and now the detective work begins. For larger companies with automated AR systems, deductions raise red flags that can quickly absorb AR personnel's time. Deductions, also called short-paid invoices, happen for a myriad of reasons and seriously…