2021 Deduction Benchmarks: Results of Attain Consulting Group’s Annual Survey

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Wednesday, September 29, 2021 | 1:00pm - 2:00pm Eastern Time | Free Webinar

After COVID-19 upended our businesses, do you know what top performance for AR departments looks like in 2021?

More than 100 companies across ten industry groups provided key performance benchmarks, including deductions as a percent of sales, recovery success and keys to overcoming challenges.  Learn directly from Attain Consulting Group’s founder, Jessica Butler, who will share the results of Attain’s 2021 Customer Deduction Survey.  Jessica will provide AR leaders with additional tools they can use to evaluate and benchmark their deduction performance, including Attain’s Deduction Management Maturity Model and Deduction Benchmark Online Assessment Tool.


Jess Scheer
Editor, IOFM

Jess Scheer is an award-winning business reporter, covering the needs of financial operations professionals for more than two decades.

As IOFM’s executive editor, Jess is responsible for continually updating member content on IOFM.com, as well as building our certification and event agendas. He is a popular speaker, hosting dozens of webinars each year and keynoting IOFM’s conferences.


Jessica Butler
Founder, Attain Consulting Group

Jessica Butler, Principal, founded Attain Consulting Group after discovering her passion and talent for helping companies reduce chargebacks and deductions and continues to take pride in her level of personal involvement with every client. Known throughout the industry as an expert and thought leader in deduction management and negotiation, Jessica is frequently published and is a highly sought-after speaker at conferences and seminars. Additionally, she works with individual companies in all areas of deduction management improvement, including implementation of cloud-based deduction solutions.

A former partner with the International Accounting and Management Advisory firm of Grant Thornton, LLP, Jessica has over 30 years of consulting experience and has dedicated most of the past two decades to focusing exclusively on deduction and chargeback management.

Jessica is a CPA and received her MBA in Finance from New York University, Stern School of Business.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AP CertificationPP-OC_seal_APP_outline.FNLReceive 1 CEU towards maintaining any AP and P2P related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AR-certFinal-AOCReceive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Thank you!

Thank you for registering for the live webinar: 2021 Deduction Benchmarks: Results of Attain Consulting Group’s Annual Survey, sponsored by IOFM. A confirmation email will be sent shortly with login details.

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