A/R In The New Normal: 4-Step Action Plan for Recovery, Future-Proofing & Technology Deployment

A /R leaders have been continuously strategizing and pivoting to operate seamlessly despite the global pandemic. Right from enabling remote workforce transition, to changing approval workflows and process KPIs while evaluating technology options to function with minimal disruption and increased productivity- there has been a lot going on in the world of order-to-cash. As businesses start reopening while COVID is very much out there- are you looking for an action plan to support your A/R and finance operations for the next 90 days- which probably also involves your team  going back to office?

Join Judy Bicking, Senior Trainer at IOFM and Elaine Nowak, Director of Product Management & Marketing at HighRadius to get a four-step action plan for A/R leaders in the post-COVID era  based on recommendations captured from several industry practitioners. Also, learn about the important evaluation parameters laid out by Gartner to understand if your automation initiatives would actually provide the desired value.

Key Takeaways:

• Looking back: How HighRadius Fortune 1000 clients ensured tighter credit control, managed customer expectations and enabled remote working during COVID
• Working in the new normal: Strategies for recovery and future proofing your A/R operations on returning to the office
• Making the right business decisions: Gartner framework to assess the potential risks and analyze the long term benefits associated with digital transformation

Judy Bicking, APM
Senior Trainer, IOFM

Judy Bicking, APM; is a Senior Trainer for IOFM and a 27-year veteran of Johnson & Johnson.  Judy is a recognized pioneer and leader in Procure-to-Pay and Credit Management. After a successful career in AR and AP management, Judy lead the development and implementation of J&J’s two Shared Service Centers; located in the U.S and Europe.  These shared services are recognized as World-Class handling over 200 decentralized companies and 2.5 million invoices.  Judy also championed training for her staff, investing in the team earning the IOFM’s first AP Departmental Certification designation. Judy is a globally sought-after subject matter expert, trainer, and speaker. She has authored and helped develop the IOFM’s AP online learning center and is a co-founder and SME for the IOFM AP Certification program.

Elaine Nowak
Director of Product Marketing and Management, HighRadius Corporation

As Director of Product Marketing and Management, Elaine Nowak is dedicated to educating credit and A/R practitioners about the impact of using an integrated receivables workflow enabled by Artificial Intelligence to improve key receivables operating metrics.