Increasing Efficiency and Customer Satisfaction with Contactless Payments

Collecting cash from your customers today is more challenging than ever before.  In today’s COVID world, some of your customers may have delinquent invoices that you are collecting as you work through payment plans.   For new customers, credit practices are often requiring payment in advance.  But traditional promise to pay methods which include waiting for a check, credit cards, or “check-by-fax” processes are outdated, require tracking or are expensive.

In this webinar, you can learn from IOFM expert Mark Brousseau and DadeSystems Tom Berdan on the current challenges many companies are facing today, and the operational considerations you can make with the use of AR automation technologies.

Key Takeaways include:

• Collections trends
• The use of payment portals
• Innovations in contactless payment requests

Mark Brousseau
President, Brousseau & Associates

Over the past 26 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation. A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons. 

Tom Berdan
Chief Marketing Officer, DadeSystems

Tom Berdan is Chief Marketing Officer, leading marketing and strategic partnerships for DadeSystems. A financial services and technology industry veteran with more than 30 years’ experience, Berdan’s experience included leading Market Development and Product Management for large FinTech firms. Berdan began his career as a banker, including roles as the Chief Operating Officer, President of the bank’s mortgage company, and served on the bank’s Board of Directors.