IOFM Virtual Town Hall Meeting: The Receivables and Collections Answer Forum

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On-Demand Town Hall | Free

Cash flow means more these days.  And businesses are looking to accounts receivable leaders to devise ways to get more money in the bank, faster.  Old approaches to invoicing, receivables management, and collections won’t cut it anymore. Receivables leaders need a fresh approach. 

To help accounts receivables leaders accelerate their plans for moving forward, IOFM is convening a panel of top industry experts to offer advice and proven best practices to your toughest invoicing, receivables management, and collections challenges.  Interactive polling questions also will provide attendees with a unique glimpse into the issues their peers face, and how they are addressing them.

If you’ve got receivables and collections questions, this town hall meeting will provide the answers!


crop.Brousseau Headshot 1.jpg.thumbnail-150px-square.150x150.jpegMark Brousseau
President, Brousseau & Associates 

Over the past 26 years, Mark has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation. A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and service providers on how to use automation to improve document and payment driven business processes. Brousseau has chaired numerous educational conferences and has served on several industry committees and boards. He resides in Center City Philadelphia with his wife and three sons.


Aaron LeHew
Invoice to Cash Principal - Business Development, Esker

As an Invoice to Cash Principal for Esker along with 15+ years of experience in manufacturing and distribution, Aaron’s background is in process improvement throughout the Order-to-Cash cycle. Aaron has a passion for serving those looking to move beyond the status quo in order to retain and grow their business. Outside of work you will find Aaron chasing his 3 young kids, or training for local crossfit events.


Ryan Frere
GM and EVP, B2B at Flywire

As Flywire’s Executive Vice President and General Manager of the B2B vertical, Ryan Frere leads B2B strategy, working with clients to streamline their payment processes and solve challenges in international receivables. Prior to this role, Ryan built and scaled Flywire’s global payments organization, leading a team of global thought leaders and experts, as well as building a proprietary global payments network with top global banking institutions and payment partners.


Nicole Dwyer
SVP Portfolio Strategy ICA, Quadient

Nicole Dwyer is SVP Portfolio Strategy at Quadient.  Leading the strategy for Quadient’s Cloud platform that empowers teams to eliminate manual tasks, speed cash cycles, reduce IT dependence, and create personalized customer experiences across all channels.  Nicole has worked with both accounts payable and accounts receivable technology firms promoting value to the market with the end customer at the heart of each strategic move.  Her knowledge of the global payments landscape spans from B2B to B2C across the span of company sizes from SMB to multi-national enterprise.  She has over 20 years of experience working with corporations and banks to provide a deep understanding of the varying expectations of the market and associated end users when interacting with software systems from locally hosted to cloud based.  Nicole possesses a driven desire to focus on how the customer experience can drive your business to success.  An alumnus of Worcester Polytechnic Institute, Worcester, MA, Nicole studied Management Engineering.  Nicole resides in NH with her husband, daughter, son, and dog.  They spend their time outdoors and creating new adventures.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AP CertificationPP-OC_seal_APP_outline.FNLReceive 1 CEU towards maintaining any AP and P2P related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AR-certFinal-AOCReceive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Thank you!

Thank you for registering for the on-demand town hall: IOFM Virtual Town Hall Meeting: The Receivables and Collections Answer Forum, sponsored by Esker.

A confirmation email will be sent shortly with access to the on-demand materials.

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