Good Data Drives O2C Process Success

A good set of data is vital for an effective order-to-cash (O2C) process. Not only does data help O2C run more smoothly, accurately, and timely, it helps ensure better customer relationships, stresses Marasia Allen, ARM, MBA, GCPM, Pricing Administration and Information Quality Manager at USG Corporation (Chicago, IL). USG manufactures Sheetrock® brand wallboard as well as flooring products, ceiling tiles, and other building supplies. “At USG, the order-to-cash process is about serving our…