An Inside Look at Reporting Structures within the O2C Operation

December 12, 2016

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When the functions that comprise the order-to-cash (O2C) process are separated and disjointed, the result can be a poorly managed O2C operation that negatively impacts customer satisfaction. Organizations that are committed to providing outstanding experiences for their customers are always looking for better ways to integrate, coordinate, and streamline the various functions that comprise O2C....

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