Sales and Accounts Receivable: A Symbiotic Relationship

Sales and accounts receivable serve a common goal: to bring in cash and provide strong customer service. Working collaboratively increases sales, decreases discrepancies, improves DSO, and creates long-lasting customers. Sales can achieve record bonuses, while accounts receivable can surpass its goals. It is a win-win relationship. Then why is it that sales departments are frequently at odds with the accounts receivable departments? The reality is that it is easy to see each other as…