Overview

When AR Should Turn Accounts Over for Collection—and to Which Agency

The decision to turn an account over to a third-party collection agency is one AR and credit pros weigh very carefully. One reason is the likelihood of damaging the business relationship. Another is

Social Media in Credit & Collections

Right along with muffin top,1 fist bump,2 and m-commerce,3 this year social media and tweet officially entered the English language. The words were among more than 150 others added to Merriam… Read More

Negotiate Documentary Collections Payment Terms to Gain Competitive Edge

Get a jump on your competitors in global markets by offering documentary collections terms to customers. These terms offer a mid-level of risk between open account and letter of credit. With credit… Read More

Experts Share Their Best Collection Tips

A Collector's Prayer Now I lay that debt to bed, and hope they'll pay me as they said. But, if they don't, I'll follow up, to collect that debtor's almighty buck.1 For John Salek, it boils down to

How To Measure Your AR Collections Productivity

Most AR leaders only track DSO and aging collection, two imporant, but flawed, metrics. And, worse, those two performance measures provide little to no insight on your team's productivity. When was… Read More

Maximizing Collections Staffs' Effort Remains a Best Practice

Today's gradually improving U.S. economy still presents special challenges to controllers and their collections staff. It’s clearly a good time to review collection best practices with your staff.… Read More

Certified Translations: Preparing Your Documents for Foreign Courts

By Riki-Lee Ritz Creditors conducting business internationally sometimes are required to provide certified translations of documents. These may include contracts or invoices for judicial and legal

Sample RFP Details How to Select a Collections Outsourcing Provider

By Loral Narayanan Selecting a third-party collection agency used to be pretty simple. You would get a referral from a trusted source, contact the agency, negotiate a rate, and then submit your first

Arbitration Clause in Credit App Helps You Collect Promptly

By Scott Blakeley Every credit professional appreciates that a well-crafted credit application’s terms and conditions can reduce customer disputes and, perhaps, force payment on an overdue invoice.

10 Ways to Speed Up Your International Collections

With U.S. exports in 2013 setting a new record for a fourth straight year, many companies are aggressively ramping up sales efforts in global markets. Of course, as every credit professional knows, a… Read More