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In a perfect world, all customers would pay suppliers and vendors exactly what they owe. Unfortunately some debtors, for one reason or another, do not pay and accounts receivable must attempt to… Read More

By David Greenberg There seems to be a mystique that surrounds international accounts. They're perceived as being difficult to collect and more complicated to handle than domestic claims. The fact is

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David Greenberg When it comes to setting arrangements for a payment plan with the debtor, time and again I hear new or novice collectors begin negotiations on the wrong foot. For the sake of this

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Out with the OldStep 1 - Get the Credit Department OnboardStep 2 - Create Customer PortfoliosStep 3 - Use Spreadsheets to Segment Your CustomersStep 4 - Putting It All TogetherA fan spins slowly

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How to Select a Collection Agency Use several agencies. Never depend on just one, no matter how good you believe that agency to be. Many midsize companies find that using three agencies gives them

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It often becomes necessary in a collections employee’s career to process a lien. A delinquent customer has not paid its bills in over three months. A business owes your company thousands of dollars… Read More

By Mark Luber It is time for the collections industry to embrace the future and adopt new models. These models must properly assess debtors, review their situations, and anticipate the likelihood of

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An accounts receivable employee’s primary responsibility is to secure the assets of the company. To this end, it is often necessary to create or process a lien—a form of security over an item of… Read More

By Tom Gillespie Have you given any thought to setting realistic goals for collection agencies that you entrust to collect your overdue accounts? Only about 10 percent of the creditors I have worked

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By Tom Gillespie All companies need to collect their Accounts Receivables to be successful. But that becomes difficult if we start treating our customers as delinquents or write-offs, which is

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