Overview

Share

Veteran AR professionals are likely, at some point in their careers, to have heard of the Miller Act. AR and credit managers involved in supplying products or services to federal projects, typically

Read More

When credit or AR management decides to write off an unpaid invoice as bad debt—or to discharge (forgive) a customer debt for any reason—is your company thereby required to file a Form 1099-C,

Read More

A perennial question that comes up in discussions about AR and collections is the issue of whether it is a good idea to involve sales staff in collections efforts—either as an ongoing practice or

Read More

Dunning letters can be a valuable tool in the AR/collections toolbox for a number of reasons. The dunning letter process should, if at all possible, be automated. Since there are inexpensive systems

Read More

Gather a half dozen AR and collections specialists in a room and you'll likely get as many different opinions in regard to the value of dunning—or collection—letters. Most would probably agree,

Read More
In a perfect world, all customers would pay suppliers and vendors exactly what they owe. Unfortunately some debtors, for one reason or another, do not pay and accounts receivable must attempt to… Read More

By David Greenberg There seems to be a mystique that surrounds international accounts. They're perceived as being difficult to collect and more complicated to handle than domestic claims. The fact is

Read More

David Greenberg When it comes to setting arrangements for a payment plan with the debtor, time and again I hear new or novice collectors begin negotiations on the wrong foot. For the sake of this

Read More

Out with the OldStep 1 - Get the Credit Department OnboardStep 2 - Create Customer PortfoliosStep 3 - Use Spreadsheets to Segment Your CustomersStep 4 - Putting It All TogetherA fan spins slowly

Read More

How to Select a Collection Agency Use several agencies. Never depend on just one, no matter how good you believe that agency to be. Many midsize companies find that using three agencies gives them

Read More

Subscribe to our Monthly Insider

You may unsubscribe from our mailing list at any time. Diversified Communications | 121 Free Street, Portland, ME 04101 | +1 207-842-5500