Overview

When credit or AR management decides to write off an unpaid invoice as bad debt—or to discharge (forgive) a customer debt for any reason—is your company thereby required to file a Form 1099-C,

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A perennial question that comes up in discussions about AR and collections is the issue of whether it is a good idea to involve sales staff in collections efforts—either as an ongoing practice or… Read More

Dunning letters can be a valuable tool in the AR/collections toolbox for a number of reasons. The dunning letter process should, if at all possible, be automated. Since there are inexpensive systems

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Gather a half dozen AR and collections specialists in a room and you'll likely get as many different opinions in regard to the value of dunning—or collection—letters. Most would probably agree,

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In a perfect world, all customers would pay suppliers and vendors exactly what they owe. Unfortunately some debtors, for one reason or another, do not pay and accounts receivable must attempt to… Read More

By David Greenberg There seems to be a mystique that surrounds international accounts. They're perceived as being difficult to collect and more complicated to handle than domestic claims. The fact is

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David Greenberg When it comes to setting arrangements for a payment plan with the debtor, time and again I hear new or novice collectors begin negotiations on the wrong foot. For the sake of this

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A fan spins slowly above the seemingly endless rows of cubicles, offering little relief from the heat of the musty office. Collections employees sit in their decades-old rolling chairs, staring at a… Read More

How to Select a Collection Agency Use several agencies. Never depend on just one, no matter how good you believe that agency to be. Many midsize companies find that using three agencies gives them

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It often becomes necessary in a collections employee’s career to process a lien. A delinquent customer has not paid its bills in over three months. A business owes your company thousands of dollars… Read More