Overview

David Greenberg When it comes to setting arrangements for a payment plan with the debtor, time and again I hear new or novice collectors begin negotiations on the wrong foot. For the sake of this

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A fan spins slowly above the seemingly endless rows of cubicles, offering little relief from the heat of the musty office. Collections employees sit in their decades-old rolling chairs, staring at a… Read More

How to Select a Collection Agency Use several agencies. Never depend on just one, no matter how good you believe that agency to be. Many midsize companies find that using three agencies gives them

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It often becomes necessary in a collections employee’s career to process a lien. A delinquent customer has not paid its bills in over three months. A business owes your company thousands of dollars… Read More

By Mark Luber - It is time for the collections industry to embrace the future and adopt new models. These models must properly assess debtors, review their situations, and anticipate the likelihood… Read More

An accounts receivable employee’s primary responsibility is to secure the assets of the company. To this end, it is often necessary to create or process a lien—a form of security over an item of… Read More

By Tom Gillespie - Have you given any thought to setting realistic goals for collection agencies that you entrust to collect your overdue accounts? Only about 10 percent of the creditors I have… Read More

By Tom Gillespie All companies need to collect their Accounts Receivables to be successful. But that becomes difficult if we start treating our customers as delinquents or write-offs, which is

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The invoice process puts a drain on a company's cash flow. If a company experiences a cash-flow problem and cannot obtain a bank loan or credit extension, the organization has several options from

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Johnny White, Esq. Not much needs to be said about the benefits of a personal guaranty to a credit or AR manager. For all the U.S. bankruptcy system has to recommend it, it is brutally unfair to

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