Northeast Utilities Tackles OCR

March 20, 2014

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As industries go, utilities have the reputation for being among the most conservative. For Northeast Utilities (NU), one of America’s largest electric companies, that conservative streak meant that decisions and changes were made carefully and deliberately. However, once the company had decided to change, it moved into the ranks of the early adopters for a key AP automation technology—optical character recognition (OCR). Context Of the company’s 300,000 invoices a year, roughly half arrived…

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