Automation

Shrewd shoppers understand the importance of not buying from the first store you visit. It's important to shop around for the best value. There are few things worse than an acute case of buyer's… Read More

This template provides a worksheet to accumulate vendor RFP data and rank results. Microsoft Excel

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Whether you’re asked to participate in information gathering prior to your organization purchasing a vendor solution for process improvement, or you’re the person spearheading that effort,… Read More

This is a sample template for a request for proposal (RFP); customize to your specifications. Provided courtesy of Wake Forest University.

Microsoft Word

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Q. I am wondering if your panelists could provide me advice or resources regarding front-end… Read More

A solid request for proposal (RFP) will cover all aspects of a proposed automation implementation. Writing an RFP will help you identify and finalize your requirements as well as establish clear… Read More

by Jess Scheer, Executive Editor Step Three: Visualize the Process This step is about “seeing” the process from at least three dimensions: What’s the order in which the work takes place? Who… Read More

by Jess Scheer, Executive Editor Step Four: Analyze the Process Now that you can “see” the process, you’re positioned to truly understand what’s broken. Did your process maps highlight… Read More

by Jess Scheer, Executive Editor Why Go Through All These Steps? One of the most common, and expensive, mistakes made when trying to improve performance is investing in a technology solution too… Read More

Drawing a process map doesn't have to be a lengthy, difficult process. Here's a quick shortcut you can use to get started in less than a minute. 1. Open Excel. 2. Open the process framework… Read More