10 Tips for Achieving Greater Productivity and Better Morale In AP

Joni Geurts had worked in marketing at JetBlue Airways (Salt Lake City) for more than eight years when she was asked to move into finance and manage the accounts payable department for the 14,000-employee company. AP had been suffering from poor morale and productivity, and management believed that her communication skills and enthusiasm would help turn the department around. The decision turned out to be good one, because within a year Geurts had the AP team setting performance records. For…