Change Management

We hear a lot of talk about “best practices,” but how are those defined, and how can that information be made useful? How can you apply them to your own operation, even though it isn’t exactly… Read More

IOFM’s recent 2020 Efficiency Benchmarks survey revealed significant changes in staffing in the year of COVID as compared to 2019. With fewer invoices to process, finance departments reacted by… Read More

On Monday, July 13th, from 12 p.m. to 1 p.m., IOFM conducted a Community Call with financial operations professionals in city, state, and federal government agencies. The Zoom call was moderated by… Read More

Navigating the "New Normal"

On Wednesday, April 8, at 2 p.m. Eastern Time, IOFM conducted a community dialogue (via Zoom) with the members of the IOFM Advisory Panel to share experiences and best

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As the threat of coronavirus spreads and people are being cautioned to “social distance” themselves from one another, a work-from-home strategy is being mandated by many organizations. While AP… Read More

Accounts payable not only can, but must become a professional function that contributes to cash flow and favorably impacts a company’s bottom line, says Judy Bicking. Bicking, who managed AP Shared… Read More

When making a case for a change that involves expenditure of the organization’s money, it’s a good idea to first craft a cost-benefit analysis (CBA).  Simply put, a CBA weighs the benefits of… Read More

By Pam Miller, APMD

Overcome Resistance With Knowledge

Anyone who advocates for automation in AP is likely to meet resistance, since AP tends to be conservative, paper-based, manual, and subject to

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