Change Management

Is your AP department suffering from “cultural inertia?” That is, are you doing things the same way for years simply because that’s the way it’s always been done? If your answer is “yes,”… Read More

Monica Brooks, Manager of Accounts Payable at Ohio Health, has a unique take on what’s required to drive results. We asked her about the methodology she embraces to get the most from her team—and… Read More

Accounts payable is a department known for team members’ longevity in their roles. In many organizations, it’s a place where people spend their bulk of their careers, eventually retiring from… Read More

Change can be difficult, especially when it comes to an established process like accounts payable. Yet in order to keep up with the times and make your department as effective as it can be, you must… Read More

We hear a lot of talk about “best practices,” but how are those defined, and how can that information be made useful? How can you apply them to your own operation, even though it isn’t exactly… Read More

IOFM’s recent 2020 Efficiency Benchmarks survey revealed significant changes in staffing in the year of COVID as compared to 2019. With fewer invoices to process, finance departments reacted by… Read More

On Monday, July 13th, from 12 p.m. to 1 p.m., IOFM conducted a Community Call with financial operations professionals in city, state, and federal government agencies. The Zoom call was moderated by… Read More

Navigating the "New Normal"

On Wednesday, April 8, at 2 p.m. Eastern Time, IOFM conducted a community dialogue (via Zoom) with the members of the IOFM Advisory Panel to share experiences and best

… Read More

As the threat of coronavirus spreads and people are being cautioned to “social distance” themselves from one another, a work-from-home strategy is being mandated by many organizations. While AP… Read More

Accounts payable not only can, but must become a professional function that contributes to cash flow and favorably impacts a company’s bottom line, says Judy Bicking. Bicking, who managed AP Shared… Read More