2021 Update: What AP Pros Want to Know About AR But Were Afraid to Ask (And Vice Versa)

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On-Demand Webinar | Free

Every day, AP and AR professionals rely on each other to pay and get paid – although each set of practitioners rarely has a comprehensive understanding of what the other side requires to do their job.

The limited understanding is not surprising; most AP professionals “rarely” proactively reach out to their vendor’s AR departments, even though doing so would likely boost efficiency, according to a recent survey conducted by IOFM.

With that in mind, IOFM will help break down the walls between AP and AR and moderate a highly interactive discussion.

This free webinar is your chance to understand the often faceless professional on the other end of the invoice. Join IOFM’s Executive Editor Jess Scheer and veteran consultant to AR practices (and longtime IOFM AR Certification Trainer) John Salek, as they moderate a discussion of the most common misconceptions from both sides of every business payment.

They will moderate a panel consisting of:

  • Kristina Eaton (Federal Reserve Bank of Boston’s Expense Accounting Manager)
  • Bilyana Gavrilova (Catalina’s Shared Services Manager)
  • David Glass (West Virginia University Health System’s Director of Corporate AP)
  • Jenelle Robinson (Zodiac Pool Systems’ AP Manager)
  • Lisa Rolfe (The Reynolds Company’s Credit & Receivable Manager)

Come with the questions you always wanted to ask, but never had the opportunity.


Jess Scheer
Editor, IOFM

IOFM Editor Jess Scheer is an award-winning business reporter, focused on the intersection of accounting, finance and management. Immediately before joining IOFM, Jess spent five years as a Process Consultant, helping organizations more effectively and efficiently manage end-to-end processes, including Procure-to-Pay and Order-to-Cash. Jess draws on his experience helping organizations create effective measurement approaches, conducting custom benchmarking, and personally managing several large-scale benchmarking programs.


John Salek
President, Revenue Management Associates

John Salek is President of Revenue Management Associates, an Accounts Receivable & Order to Cash consulting company.  He is a highly experienced financial professional with proven performance in the Order to Cash process including order and contract processing, billing, dispute management, credit control, collections and cash application.  John has worked in a broad range of industries with over 250 clients.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AP CertificationPP-OC_seal_APP_outline.FNLReceive 1 CEU towards maintaining any AP and P2P related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AR-certFinal-AOCReceive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Thank you!

Thank you for registering for the on-demand webinar: 2021 Update: What AP Pros Want to Know About AR But Were Afraid to Ask (And Vice Versa), sponsored by IOFM. A confirmation email will be sent shortly with access to the on-demand materials.

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