How an Online Portal Helped Holland & Knight Free its Staff to Focus on Higher-Value Activities

Few processes bog back-office staff down as much as onboarding suppliers and responding to supplier inquiries about the status of payments. The challenge only gets bigger as a business grows. Join us for this webinar and learn how Holland & Knight, a law firm with 1,300 lawyers and other professionals and 28 offices worldwide, used an online self-service portal to automate its supplier onboarding and supplier inquiries and free its staff to spend more time on higher-value activities. 

Attend this information-packed case study to:

• Learn about onboarding and supplier inquiry challenges that Holland & Knight faced
• Discover the criteria Holland & Knight used to evaluate providers of online self-service portals
• Understand how Holland & Knight built a business case for deploying an online self-service portal
• Examine the benefits that Holland & Knight achieved with an online self-service portal
• Review the lessons Holland & Knight learned in automating supplier onboarding and supplier inquiries
• And much, much more!

Mark Brousseau
President, Brousseau & Associates 

Over the past 26 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Austin Agbontaen
IT Financial Applications Engineer, Holland & Knight

Austin Agbontaen has over two decades of experience in the financial industry. As a Senior Project Manager and IT Financial Systems Engineer at Holland and Knight, LLP, Austin is a master at designing, implementing, integrating, and maintaining various financial systems and applications. 

Partnering with programmers specializing in cutting-edge languages such as Java script, Python, and SQL, Austin develops custom software solutions that meet the unique needs of each organization. His attention to detail and commitment to staying up-to-date with the latest technology trends and regulations ensures that Holland and Knight has access to the most innovative solutions. 

Prior to Holland and Knight, Austin spent a decade at the Depository Trust and Clearing Corporation (DTCC), where he managed mergers and acquisitions, corporate actions, proxy solicitations, as well as performed process analysis, process improvement, and automation for firm-wide initiatives. His expertise and experience has helped countless teams and organizations streamline their financial operations and achieve greater efficiency and accuracy. 

With both a Bachelor's and a Master's degree in Finance from the University of Tampa, Austin has a deep understanding of the intersection between technology and finance. Austin's dedication to his craft and his ability to create innovative solutions make him a powerhouse in the finance industry.