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Inquiry Management Solved: How AI Streamlines Communication from Reception to Response

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On-demand Webinar | Free

From payment status requests to banking updates, supplier inquiries are constant. Managing them manually slows your team down, frustrates your suppliers and increases the risk of important information slipping through the cracks.

Join this 60- minute webinar to learn why AP and Procurement teams are turning to AI-powered automation to handle the deluge of supplier inquiries. Explore how AI works alongside your team to deliver fast, accurate responses and ensure no message gets missed.

 Understand how intelligent supplier inquiry management enables you to:

  • Speed up your response times with smart inquiry triage, prioritization & routing
  • Answer supplier questions in seconds with AI-generated responses tailored to the situation
  • Enjoy incredibly clear visibility into response time SLAs, inquiry types & much more
  • Maintain complete control over the inquiry management process while AI handles the repetitive, mundane tasks 

So what are you waiting for? Transforming your supplier inquiry management starts here.


Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.


Matt Gibb
Business Development Manager, Esker

Matt brings over 20 years of sales experience in technology and finance applications. As a skilled problem solver, he helps customers tackle cash conversion challenges that hinder their success. In his role as Business Development Manager at Esker, Matt is dedicated to creating value through Finance Transformation in Source-to-Pay (S2P) and Order-to-Cash (O2C) processes.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AP CertificationPP-OC_seal_APP_outline.FNLReceive 1 CEU towards maintaining any AP and P2P related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AR-certFinal-AOCReceive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Thank you!

Thank you for registering for the on-demand webinar: Inquiry Management Solved: How AI Streamlines Communication from Reception to Response, sponsored by Esker.

A confirmation email will be sent shortly with access to the on-demand materials.

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