IOFM Virtual Town Hall: Elevating Accounts Payable in a Time of Change

Accounts payable is evolving faster than ever.  Rising fraud threats, growing compliance demands, heightened supplier expectations, and accelerating digital transformation are reshaping what it means to run a high-performing AP function.  The question is no longer whether AP must evolve, but how to elevate your department while managing risk, controlling costs, and supporting the business.

Join IOFM for a live, interactive Virtual Town Hall where a panel of industry experts will answer your questions and provide practical guidance on the challenges AP leaders are facing right now. 

This is not a scripted webinar.

It’s a real-time conversation about what’s working, what isn’t, and what AP leaders must do next.

Bring your questions or simply listen and learn as peers raise the issues that matter most.

Our experts will be prepared to discuss whatever is on attendees’ minds, including: 

• Supplier onboarding and vendor data management
• Invoice management and workflow optimization
• Supplier payments and payment strategy
• Supplier management and communication
• AI and emerging technologies in AP
• Strategies for mitigating fraud and payment risk

Throughout the session, live polling will provide a unique, real-time look into the challenges your peers are facing and the strategies they are using to address them.

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

John Gronen
CFO, Yooz

John, a seasoned executive with dual degrees in Finance and Criminal Justice from the University of Arkansas, brings over 25 years of experience in Finance, Operations, Sales, and Mergers & Acquisitions. His career has led him to roles including CFO at Sightline Payments and VPay, where he solidified his reputation as a leader with a passion for empowerment and innovation.  

In 2024 John joined Yooz as the Chief Financial Officer, where he spearheads strategic financial initiatives across the company’s international operations. In this position he will continue to leverage his extensive background to drive financial strategies and foster growth across the company’s international operations. 

Jon Titel 
Senior VP of Product & Engineering, onPhase

Jon Titel is an accomplished Senior VP of Product & Engineering at onPhase, with over 20 years of experience developing AP and payment automation solutions. He has played a key role in creating innovative software and services that enhance efficiency, increase visibility, and reduce risk for the office of finance.

Jeff Feuerstein
Senior Vice President of Paymode Product Management, Bottomline

Jeff Feuerstein is the Senior Vice President of Paymode Product Management. In his role, he works across teams to solve B2B payments challenges for customers and create solutions that help AP and AR departments transition away from traditional, paper-heavy back-office processes. With more than 20 years of experience in the space with a particular focus on card payments, Jeff has a deep understanding of the hurdles businesses face in streamlining and securing their payments.

Katie Roy, 
Senior Director, Product, Vic.ai

With 8+ years in product management, Katie Roy has shaped mid-market and enterprise SaaS products across healthcare, transportation, HRIS, payroll, and accounting. At Vic.ai she champions AI-powered finance automation, translating cutting-edge machine-learning capabilities into intuitive features that simplify life for busy finance teams. Katie pairs data-driven decision-making with a passion for delightful user experiences, guiding cross-functional teams through agile delivery to unlock new revenue, boost efficiency, and deepen customer loyalty — all while keeping real client problems at the heart of every solution.