IOFM Virtual Town Hall: Your Questions. Expert Answers.

Accounts payable leaders are facing unprecedented change.  AI is reshaping processes, fraud threats are becoming more sophisticated, staffing challenges persist, and new technologies promise transformation, but often raise as many questions as they answer.

Join IOFM’s AP Virtual Town Hall, an interactive discussion designed to address the issues that matter most to AP professionals today.  This is your opportunity to ask your most pressing questions directly to a panel of experienced industry experts and gain practical insights you can apply immediately within your organization.

In addition to the live Q&A, attendees will participate in a series of interactive polls that reveal how their peers are approaching key challenges, where organizations are investing for improvement, and what priorities are shaping the future of AP. 

Whether you’re evaluating AI solutions, strengthening fraud prevention controls, improving operational performance, managing resource constraints, or planning your next technology investment, you’ll leave with actionable ideas and a better understanding of where AP is headed. 

Topics We’ll Explore: 

• AI adoption and real-world use cases in AP
• Payment fraud prevention and risk mitigation
• Improving AP efficiency and operational performance
• Managing staffing shortages and increasing productivity
• Evaluating and selecting new technologies
• The trends, priorities, and challenges shaping AP's future

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Jamie DelMedico is a seasoned financial services and fintech executive with approximately 20 years of experience leading product, strategy, and digital transformation initiatives across banking and payments. 

He currently serves as VP of Product Management for Paymode, Bottomline’s B2B Payments Network, where he oversees a significant profit-and-loss portfolio and drives advancements Accounts Payable and Accounts Receivable automation. His work focuses on helping businesses of all sizes streamline the end-to-end invoice to cash lifecycle.

John Gronen
CFO, Yooz

John, a seasoned executive with dual degrees in Finance and Criminal Justice from the University of Arkansas, brings over 25 years of experience in Finance, Operations, Sales, and Mergers & Acquisitions. His career has led him to roles including CFO at Sightline Payments and VPay, where he solidified his reputation as a leader with a passion for empowerment and innovation.  

In 2024 John joined Yooz as the Chief Financial Officer, where he spearheads strategic financial initiatives across the company’s international operations. In this position he will continue to leverage his extensive background to drive financial strategies and foster growth across the company’s international operations.