Solving Complex Invoice Processing Challenges with AI Agents

You're already using AI for invoice extraction (smart move). The natural next step is onboarding AI agents that can handle the nuanced, complex scenarios that slow down processing with constant human intervention. These are the specialized assistants you need that can move beyond data extraction and understand context.

This session demystifies AI agents through practical, real-world examples. We’ll discuss how AI agents complement your existing processes and handle sophisticated edge cases. We’ll also explore how to elevate your AP team from processors to AI workforce managers, so they can focus on strategic vendor relationships and the financial analyses that matter most to your business.

You'll learn:

• Why AI agents, with their contextual understanding, are the next evolution of the AI tools you already trust
• When to use existing models versus AI agents
• 3 specific use cases for AP and examples of how AppZen’s AI Agents easily handle the complexity requiring manual intervention today
• Which capabilities, safeguards, and human controls are essential in any agentic technology
• How AP roles are evolving as a result of agentic finance processes, and a practical roadmap for reskilling your team

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Carl Thompson
Solutions Consultant, AppZen

Carl Thompson is a seasoned Solutions Consultant with over 35 years in the tech industry and two decades specialising in finance automation. With deep expertise in Accounts Payable transformation, Carl has helped global organisations streamline invoice processing, enhance compliance, and reduce fraud using cutting-edge AI solutions. Carl brings a rare mix of technical know-how, storytelling finesse, and a sharp eye for what really matters to modern finance teams.