Supplier Portals: How to Level-Up Supplier Involvement in the Invoicing Process

Suppliers play an essential role in the invoicing process. Unfortunately, relationships with suppliers can become strained if frequent corrections are needed on POs or invoices, if suppliers are unaware of where their invoice is, or if payments or products are late. Additionally, communication with suppliers can be harder if questions, disputes, or changes are dependent on email or phone correspondence. Luckily, with the help of a supplier portal, these barriers are removed and relationships with suppliers improve dramatically. A recent survey shows that an easy-to-use portal can improve the invoicing process, with 83.7% of suppliers saying they could resolve invoice issues faster than the accounts payable department.

This webinar will address:

• Benefits of a supplier portal in AP
• Why suppliers want to use a portal
• And the benefits of a free supplier portal

Mark Brousseau
President, Brousseau & Associates 

Over the past 26 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Scott McKeon
Chief Growth Officer, iPayables

Scott McKeon is the Chief Growth Officer at iPayables, responsible for driving revenue growth through Sales, Marketing, and close collaboration with the executive management team for overall company performance. Prior to joining iPayables, Scott was Vice President of Business Operations for Spireon where he was responsible for driving annual revenue growth of $200M. Prior to joining Spireon, Scott led business operations of an $800M apartment portfolio for Shea Properties and led the acquisition of over 40 hotels for Apple REIT Hospitality. Scott has a B.A. in Liberal Arts from Southern Virginia University and a dual-degree MBA and Master’s in Real Estate Development from the University of Southern California.