The Art of AP Assurance and Error Prevention - The New Approach to Protecting Your Payment Process

On average, a mature payment environment pays accurately 99% of the time. But what happens when you change people, processes, or technology?

Have you recently or are you planning to…

• Outsource your AP department
• Implement an AP automation tool, removing the human element
• Undergo a merger or acquisition
• Hire temporary staff
• Migrate to a new ERP system
• Or make any other changes in your people, processes, or technology?

What mechanisms do you have in place to ensure that these changes don’t create new challenges?

Even the best ERP systems are not designed to detect, flag, and prevent all errors. There’s a new approach to monitor, alert, and protect against common AP errors, ensuring the integrity of your transactions. Stop downstream churn, frustration, and financial leakage before it happens.

Join Nicole, John, and Mark for a discussion around AP assurance and error prevention strategies to learn more about…

• Changes to the environment that create vulnerabilities in the payment process.
• Real-life scenarios Nicole and John have experienced.
• Finding the right solution.

Learn more about FlexTecs here!

Mark Brousseau
President, Brousseau & Associates 

Over the past 26 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Nicole Caley – MBA, APM, ARM, APSC

Nicole Caley stands at the forefront of the Operational Accounting world, bringing over 20 years of diverse and extensive experience, using her results- oriented, entrepreneurial mindset and leadership ability to drive change. As current Director Accounts Payable Shared Services with Aspen Dental Management Inc and Founder & President of Payables Solutions Partners, LLC, she not only leads a 11-person remote team that ensures the accuracy over $1 billion in payments annually, she also consults AP teams across the country creating world class AP departments and processes. In her roles, Nicole concentrates intensively on Organizational Leadership, staff development, training, and using technology to advance the world of operational accounting.

As a valued speaker and partner of The Institute of Finance and Management (IOFM), Nicole focuses her workshops on Leadership with sessions focusing on Emotional Intelligence, Conflict management, building and motivating high performing teams, how to make leadership a habit, and the essential soft skills of leadership. In additional to being a respected speaker in the industry, Nicole also teaches certification courses with IOFM for accounts payable, accounts receivable, procure-to-pay, and order-to-cash.

Nicole earned her BA in Accounting, with a Certificate in Forensic Accounting, and then her MBA with a concentration in Organization Development, from Benedictine University. She has served for the last 4 years as the President of the Board of the Illinois Chapter of IOFM. In 2016 she was awarded AP Director of the Year for companies over $1 billion by the Institute of Finance & Management. In 2018 Nicole was awarded Top Professional of the Year in Finance & Management by The International Association of Top Professionals (IAOTP), and in 2019 was awarded Empowered Woman of the Year by IAOTP where she was featured in Top Industry Professional Magazine.

John Kidd
CTO / EVP, Data Strategy and IT Innovation

John joined FlexTecs in 2011 and serves as the CTO / EVP for Data Strategy and IT Innovation. 

He oversees the development of FlexTecs technology solutions including analytics, audit tools, and innovative solutions for our clients to solve various FinTech-related problems.

With 30 years of software / product development experience, John has developed products and solutions for many different companies that have been included in Fortune 100 and Fortune 500. His passion for using data and technology is leading the industry from retrospective error detection to proactive prevention, streamlining operations and creating competitive advantages for customers.