AP’s New Hyperautomation Playbook

Hyperautomation offers substantial benefits to accounts payable (AP) departments, including dramatic efficiency gains and cost reductions. Defined by Gartner as a disciplined approach to rapidly identifying and automating business processes, hyperautomation orchestrates multiple technologies, such as AI, machine learning, and process mining, to automate workflows with minimal human intervention.

This white paper examines different forms of AP hyperautomation applications, deployment challenges,  and leading implementation practices. Common forms of AP hyperautomation include AI-driven vendor statement reconciliation, automated payment processing, and fraud detection.

The paper also identifies implementation obstacles – substandard change management and inadequate training are prevalent stumbling blocks. Since some staff members may resist AI- driven hyperautomation projects due to understandable job security concerns, AP leaders and project managers should discuss these efforts in clear and candid terms. The paper stresses that it is equally important to clearly define and articulate  opportunities for AP professionals to reallocate larger portions of their time and activities to higher-value work.