Evaluating Automated Fraud Detection Software: Questions to Ask Before You Sign

Choosing an automated fraud detection platform starts with asking the right questions. Not every solution detects the schemes most relevant to your business, and the differences between standard capabilities and custom configurations, data and staffing requirements, and false-positive rates can make or break results. This white paper gives finance leaders a practical checklist for evaluating vendors before they sign.

Inside, you’ll find the questions to ask across fraud controls, operational efficiency, and financial evaluation, from “Which fraud schemes can the solution detect?” to “What is the total cost of ownership?” Each section ends with an executive response you can bring straight to leadership or the board.

You’ll also get the KPIs to track once you’ve deployed, covering model performance, financial impact, and operational efficiency. The result is a disciplined approach to selecting a solution that fits your risk profile and keeps delivering measurable value.