WAMU and Paperless P2P

Managing the organizational change that comes with implementing an e-invoicing solution is challenging. At Washington Mutual (WaMu), this challenge was heightened by the company’s fractious and complex political climate. Context In more than 120 years, Washington Mutual had grown from a small bank in Seattle into a national financial powerhouse. But when Andy Brown, the First Vice President of Spend Management, began to consider AP automation, he recognized that there would be significant…