Balancing Workloads in AP

When some Accounts Payable staff are doing significantly more work than others, this negatively affects productivity, work quality, and morale. Telisha Brown, APM, Payables Accountant at Lukoil Overseas Offshore Products, Inc., has some suggestions to help AP managers keep their departments’ workloads well balanced at all times. Brown’s AP department consists of a manager, a supervisor, a senior AP specialist, and seven AP specialists. Among the specialists, one is assigned to general and…