Set 'Pie in the Sky' Goals for Your Automation Project

Not too long ago, manual invoice processing at global consumer products company WD-40 used a manual AP workflow. When a paper invoice came in through the company mail, it took between 5 and 20 days to travel physically through the approval and payment process. There was an employee at each of the company’s locations handling invoices for each area. There were also many layers of approvers, including people in procurement and receiving.AP had to “chase down” people to find out why there were…