Set the Stage for Successful AP Automation

Manual AP processing can result in a high rate of human error, substantial costs in terms of time and efficiency, and a negative impact on customer service. While most AP managers realize that AP automation is ultimately the answer, it can be challenging to build a case that will gain the support of senior management. To help shed light on this difficult issue, accounts payable consultant David Hay, former Director of Shared Services for Hewlett-Packard BPO, points to the results of a recent…