Engage Employees for a Stronger Bottom Line
When your AP staffers are "engaged," they feel passionate about, and dedicated to, their jobs, says Susanna Hunter, principal consultant with McLean & Company, a firm that specializes in human resources management.
"AP managers should regard engagement as just as important as quality, productivity, or any other behavioral item," says Hunter. "A Gallup study estimated that a disengaged employee costs an organization about $3,400 for every $10,000 of salary."
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