Communication

Q.  If AR is planning to change its banking information, what are the steps it should take to reach out to its customers’ AP departments to ensure that payment changes are made timely and that… Read More

Q. I've been tasked with figuring out which KPIs from Accounts Payable perspective would be useful to provide to management. Does anyone do that on a regular basis and if so, which ones would you… Read More

Q. We are interested to know what other companies do when giving gift cards as employee appreciation gifts. Do you have a vendor where managers can request and employees redeem cards? What is your… Read More

Gilda De Lima, APM, APS and CPRS, is the Accounts Payable Supervisor at VSP Vision, the largest vision benefits company in the U.S. She shared her career experiences with IOFM, discussing how she got… Read More

Most AP departments are staffed by groups of people who may or may not have anything in common besides the fact that they work together. AP staffers may be young with little actual work experience,… Read More

by Royce Grayson Morse, IOFM Managing Editor - Being a successful manager doesn’t just involve managing a process—it involves the management of the people who get the work done. We’re all… Read More

Monica Brooks, Manager of Accounts Payable at Ohio Health, has a unique take on what’s required to drive results. We asked her about the methodology she embraces to get the most from her team—and… Read More

To pay invoices more efficiently, it is crucial to have open communication between AP and your vendors’ AR departments, but that doesn’t mean it happens all that frequently. A flash survey of 25… Read More

Over the past year, the pandemic transformed Accounts Payable practices, procedures, workplaces, interactions, and team relationships. Yet despite numerous challenges, Accounts Payable survived and… Read More