IOFM Series: Mitigating the Risk of Procure-to-Pay Improvement—Part 2

Phase #2: Standardize and Specify How the Work Gets Done - Step 3: Standardize Roles and Responsibilities Identifying how the process should run, and by whom, is crucial to driving improvements In the first installment of this series, we discussed the importance of: standardizing the language your company uses to describe each piece of procure-to-pay (P2P), knowing how those pieces fit together, and empowering one person to “own” the end-to-end process. These are important first steps…