Addressing Poor Performance

By Pam Miller, APMD Jim Brady, National Managing Partner, U.S. Government Affairs at Deloitte, often speeks about how managers struggle when addressing and remediating poor employee performance. AP managers often feel conflicted when a staffer’s performance is lagging and the employee is having a tough time keeping up with assigned tasks. Feelings of sympathy or friendship can create what he calls a “rescue fantasy” that can interfere with objectivity and can hold managers back from…