Career Development


This template provides a brief summary of interview questions. Microsoft Word

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This template provides a method for calculating measurement criteria as part of an employee's performance evaluation. Microsoft Excel

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By Pam Miller, APMD

In most AP departments, AP does not code invoices. That is usually up to the owner of the budget to which the expense is to be charged.

Since invoices must be coded, they are

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By Pam Miller, APMD It’s a well-known fact that AP folks like to eat. Birthdays, celebrations of accomplishments, even extremely tough days all call for food. So what better way to construct a… Read More

AP leaders who want to encourage their staff members to provide ideas and feedback should integrate the following steps into their management approach:

  1. Build trust. Collaboration and teamwork can be
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By Pam Miller, APMD Most AP departments are staffed by a group of people who may or may not have anything in common besides the fact that they work in AP. AP staffers may be young with little actual

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By Pam Miller, APMD When a current or prospective AP staffer tells you that “work-life balance” is important, what does that mean to you, exactly? The term “work-life balance” is not just… Read More
Tracy Zurcher, APM, Accounts Payable Manager at FedEx Services (Pittsburgh, PA), is passionate about keeping her AP staff motivated and engaged. “All of our processes—from imaging to auditing,… Read More

By Bob Sefton Over time, every organization will experience a change of personnel in the accounts payable department. Whether personnel changes are the result of promotions, retirements,

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By Pam Miller, APMD At a recent conference, Jim Brady, National Managing Partner, U.S. Government Affairs, Deloitte & Touche, spoke about how managers struggle when addressing and remediating poor… Read More

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