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“One of the main challenges facing all companies and departments is personnel turnover,” says Stefanie T. Sabatke, APM, Corporate Accounts Payable Manager, Johnson Brothers Liquor Company (St.

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"Accounts payable is not glorified like other departments that bring in revenue,” says AP Supervisor Michelle Stephens, APM. “We usually go unnoticed unless someone isn't paid on time—or is

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Every AP department aims to get better every day, but it can be daunting to figure out just how to achieve continuous improvement. The AP department at Glatfelter (a global supplier of specialty

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During her nearly two decades working in accounts payable, AP Trainer Judy Bicking resolved her fair share of workplace conflicts. Bicking has found that you can boil most office conflicts down into… Read More
When AnnMarie Bartolini, APS, Senior AP Analyst, started her job at FuelCell Energy, Inc. (Torrington, CT), she noticed a problem the first day of her training program. The written manual for the AP… Read More

Temp-to-hire can be a win-win strategy for both AP managers looking to fill open positions and the temps who try out for those positions. The hiring strategy allows an AP manager to see how well a

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In most companies there comes a time of the year when you have to conduct employee performance appraisals. In the past, AP managers may have given this task little attention. But growing productivity

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If one of your younger employees asked if they could come to work at noon because they have an intense yoga class at 10 a.m., how would you react as a manager? What if another employee who has worked

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One of the hallmarks of good leaders is the ability to inspire employees to be productive, honorable, and quality-oriented. This requires passion, without which true leadership is impossible. The… Read More

What truly defines a "best practice" automated AP operation? And what are the practices of the top AP managers who set the standards and outperform others in their industries? Rob DeVincent, Vice

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